Cue Station Review - Snooker Cue Shop in Kuala Lumpur

Last updated: 30 September 2026

Cue Station is Malaysia's largest cue supply chain and a go-to snooker cue shop in Kuala Lumpur for players of every level. Operating from the 7th floor of Berjaya Times Square since 2001, the store has built its reputation on one thing: having the widest cue selection under one roof anywhere in the country. If you are in the market for a new cue, extension, case, or accessory, this is the first place most KL-based players will point you towards.

What Cue Station Offers

The shop's primary draw is its cue inventory. As Malaysia's exclusive dealer for Cuetec, Cue Station stocks the full range of Cuetec snooker and pool cues alongside brands like Fury, BCE, and various imported Chinese cues. Prices start at around RM55 for a basic house-style cue and climb to RM7,100 for premium handmade models. The mid-range selection between RM200 and RM1,200 is where most recreational players will find good value, and the staff are generally knowledgeable enough to help you narrow things down based on your playing style and budget.

Beyond cues, the shop carries a respectable selection of cue accessories including tips (various grades and hardnesses), chalk, gloves, tip tools, and cue cases from budget nylon sleeves to padded multi-cue bags. They also stock a limited range of cloth samples and table accessories, though their core business is clearly cue retail.

Cue Repair and Servicing at Cue Station

One of Cue Station's genuine strengths is its on-site servicing. The shop offers cue polishing, tip replacement, ferrule work, and minor shaft repairs. For players who have worn down a tip or cracked a ferrule, being able to drop off a cue and pick it up the same day is a real convenience. Turnaround depends on the job and how busy they are, but straightforward tip replacements are usually handled quickly. The quality of work is generally reliable, and this service alone keeps many regulars coming back.

The Shopping Experience

Getting to Cue Station requires a bit of patience. Berjaya Times Square is a large, aging mall, and the shop is on the 7th floor, which is not a high-traffic retail area. First-time visitors should expect to spend a few minutes navigating the building. Once inside, the store is compact but well-organised. Cues are displayed on wall racks, grouped roughly by brand and price range, and there is enough room to handle and examine them comfortably.

One significant limitation: there are no tryout tables at Cue Station. You cannot test a cue before buying it. For a shop of this calibre, that is a notable gap. You can pick up a cue, check its balance and weight, and roll it on the counter to test for warping, but you will not get to play a few shots before committing. If testing is important to you, consider visiting Olympic Snooker Club just a few floors below to play and then returning to the shop with a better sense of what you need.

Staff interactions are generally positive. The team knows their products and can discuss the differences between tip grades, shaft tapers, and cue weights without being pushy. They are accustomed to dealing with both beginners who need guidance and experienced players who know exactly what they want. Customer feedback online is strong, with a 100% recommendation rate on Facebook, which is rare for any retail business.

Price Range and Value

Cue Station's pricing is competitive for the Malaysian market. The RM55-250 range covers beginner cues suitable for casual play. The RM250-1,200 bracket offers solid mid-range options that most club-level players would be happy with. Above RM1,200, you are looking at premium cues from Cuetec and other established brands. Compared to buying online from overseas, Cue Station's prices are sometimes slightly higher, but you avoid shipping costs, import duties, and the risk of receiving a warped cue with no recourse.

If you are comparing options, Professional Pool & Snooker (PPS) in Subang Jaya offers a different selection that leans more towards tables and higher-end cues, while Comet (CM1) in Cheras focuses on table manufacturing and accessories. Each serves a different segment of the market.

Who Should Visit Cue Station

Cue Station is best suited for players who are specifically shopping for a cue, extension, or accessory and want to see and handle the product before buying. It is the right choice if you value variety and want to compare multiple brands and price points side by side. The table-buying crowd will find more options elsewhere, but for cue purchases and repairs, this is the strongest single destination in KL.

Beginners buying their first cue will appreciate the guidance available. Intermediate players upgrading from a starter cue will find the mid-range selection well-curated. Advanced players looking for specific Cuetec models can access the full catalogue. The repair service adds ongoing value regardless of where you originally bought your equipment.

Getting There

Berjaya Times Square is well-connected by public transport. The Imbi Monorail station is directly linked to the mall. If driving, the mall has multi-storey parking, though it can be busy on weekends. Once inside, head to the 7th floor. The shop is in Lot 07-61, which is in the less-trafficked wing of the building. Give yourself a few extra minutes if it is your first visit.

If you are making a trip specifically for snooker equipment, it is worth combining your visit with a stop at Olympic Snooker Club on the 4th floor of the same building for a game, and potentially browsing other snooker shops in Kuala Lumpur on the same day.